Tenjin Online Automates Functional Testing for Leading Microfinance Institution

The Client

A leading microfinance institution based in India, focused on empowering women in rural areas through micro-loans. With over 3.8 million customers, a workforce of 16,000+ employees, and a presence across 1,600 branches, the organization reported a net income of $135 million and total assets of $264 million.

Industry: Microfinance Services
Headquarters: India

The Challenge

The institution was expanding its digital services through three mobile apps while integrating with third-party solutions. Frequent regulatory changes, limited resources, and a fast-paced release cycle made it challenging to maintain application quality. They needed a partner to support continuous, reliable testing across platforms.

Scope of Work

Tenjin Online was brought in to drive end-to-end automation across core modules using its SaaS-based codeless testing platform.

Key initiatives included:

• Converting manual test cases into automated ones
• Functional testing of business modules from scratch
• Preparing and validating test, staging, and production environments
• Conducting regression runs and sanity checks for continuous feature upgrades
• Supporting field service teams with smooth test execution using minimal resources

The Solution

Tenjin Online enabled comprehensive transformation testing with the following:

• Guidance on ecosystem setup for target applications
• Use of automation BOTs to mimic real app usage
• Migrated manual test data and cases into reusable, scalable automation flows
• Automated regression and sanity checks across builds
• Common defect tracking system for both manual and automated errors
• Simultaneous regression and new feature testing
• Availability of input/output recordings for reporting and audits
• Multi-device testing to ensure browser/device compatibility

Key Business Benefits

• 80% reduction in resource requirements
• 50% reduction in test turnaround time (TAT)
• 70% reduction in sprint release cycles
• High BOT reusability minimized rework and maximized efficiency
• Enabled non-programmers to build and manage automation
• Streamlined execution and consistency across test runs
• Verified third-party integrations including KYC checks
• Validated database of over 3 million clients

Conclusion

Through Tenjin Online, the institution seamlessly validated mission-critical workflows, reduced test cycles, and ensured higher test consistency—all without extensive coding. The platform supported a smooth transformation, ensuring stability and audit-readiness across mobile applications and third-party integrations.

About Tenjin Online

Tenjin Online is a SaaS-based, codeless test automation platform that supports full test lifecycle management. With integration-ready features (DevOps, device farm, defect tracking) and powerful automation capabilities for both web and mobile, Tenjin enables organizations to minimize manual effort and maximize testing speed—regardless of system complexity.

Contact: hello@tenjinonline.com

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